© KARNOX. IN GAME SINCE 2010.

GENERAL SHIPPING INFO

SHIPPING

We aim to despatch your order on the next available working day.

UK mainland (England / Wales / Scotland) delivery is charged at a flat rate of £9.95 per order. Delivery times can vary, however the courier service provided is a 1-2 business days delivery service. Tracking details may be provided.

Northern Ireland / Jersey / Guernsey delivery is 2-3 business days and is charged at a flat rate of £14.95 per order.

We can currently send to a large range of European destinations. The European countries covered are stated below and are separated into 2 delivery charge rates.

 

European Shipping Rate 1: Countries covered for a flat rate of £14.95 per order:

Germany / France & Monaco / Denmark / Netherlands / Belgium / Luxembourg / Republic of Ireland / Italy

European Shipping Rate 2: Countries covered for a flat rate of £19.95 per order:

 Austria / Czech Republic / Estonia / Finland /  Hungary / Latvia / Lithuania / Norway / Poland / San Marino / Slovenia / Slovakia / Sweden & Switzerland

Please note at current we unable to supply Portugal and Spain, however we do have a partner based in these countries who will be able to assist with your order. Please contact us info@karnox.co.uk if you require more information regarding this. 

Should you be ordering from a European country which falls outside of the zones named above, please contact info@karnox.co.uk and we will aim to advise or assist you with your order.

European delivery times can vary, at current the courier provides a delivery service which estimates delivery between 4-7days.

Please be advised that all goods / packaging sent from ourselves leaves in an acceptable selling condition, should you receive your order and experience severe damages to packaging, please contact our email address below.

 

Unfortunately we can not offer a refund of delivery cost should the delivery be complete as a result of 'change of mind'. Please consult the returns policy for more information. 

Karnox are not responsible for the overall service provided by the independent courier firm. Depending on where you live and the situation for delivering the item to you, arrival times may vary.

Our courier will require a recipient to receive the delivery.

Please email info@karnox.co.uk should you have any queries regarding deliveries.

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